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If you notice "casualchichaven" on your financial or billing record
"casualchichaven" will show up on your bank or billing statement if you purchase something from "casualchichaven" or its parent organization. It may also appear during subscription renewals or when a family member makes a purchase from "casualchichaven" or its parent company.
If you’re still unsure about the charge
Don't see a corresponding charge at casualchichavens.com? Check if you made the purchase using a different account or if a family member bought something from casualchichavens.com.
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Look through your email for the phrases "Thank you for your purchase" or "Order summary".
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Find a receipt that corresponds to the amount reflected on your bank or billing statement.
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On the email receipt, check the sender's name and verify the website associated with the domain. For instance, "support@DOMAINWEBSITE.com"
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Visit the store’s domain website to see if it looks familiar to you.
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If you recognize the website:
- Check the top of the website and click "Contact Us"
- Go to the footer and click for "Submit a Ticket"
Contact casualchichaven Support
If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact casualchichaven Customer Service.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.