I did not receive every item from my order.

1. If an item is absent from your shipment, it might have been sent separately. Please refer to your Order Confirmation to verify if each item has its own tracking number.
   
   1. If all items were dispatched under the same tracking number, click here to submit a ticket and include a copy of the packing slip or any documents that came with your package so we can investigate further.
      1. If the packing slip or any attached documents indicate an item is missing, please allow us to correct this and send out the missing item(s) as soon as possible!
   2. If the items were shipped separately, please click here to check how to track your remaining parcel.
      1. To check with your local post office, please click here to see the most common carriers.
2. If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.